We do not share information about you with other companies. We automatically collect such as the IP address and the device, browser and operating system type but not your email address, when you visit our site. We use your IP address to help diagnose problems with our server, and to administer our Web site and collect general statistics.
We collect your contact information (like email address) and financial information (like credit card numbers). Contact information from booking or order forms is used to send orders and information about our company to your financial institution; financial information that is collected is used to bill you for products and services.
We use your mailing address to ship your products, confirmation documents to you, and to verify your billing information. We do not share our customer names, mailing addresses or email addresses, financial information with anyone outside of SO-IN Media..
We may obtain personal information about you from various sources, including this and other SO-IN Media. websites, mobile applications, when you call or email us or communicate with us through social media, or when you participate in events or other promotions. We also may obtain information about you from our affiliates, business partners and other third parties, the types of personal information we may obtain include:
Your contact information (such as name, Twitter handle, postal and email address, or phone number)
Contact information of friends or other people you would like us to contact
Username and password for the account you may establish on our sites
Payment details (including payment card number, security code, expiration date, cardholder name and billing address)
Shipping information (including the shipping address and phone number)
Demographic information (such as age, date of birth and gender)
Information you provide by interacting with us through social media, including photographs
Location information, such as the real-time geographic location of the device on which you install our mobile applications
Shopping behavior and preferences, and a record of the purchases you make on our website
Other details that you may submit to us or that may be included in the information provided to us by third parties
In addition, when you visit our website or use mobile devices, we may collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as google, hubspot) that collect information about visitor traffic on our sites and mobile applications. The information we may collect by automated means includes:
Information about the devices our visitors use to access the Internet (such as the IP address and the device, browse and operating system type)
URLs that refer visitors to our sites
Dates and times of visits to our sites
Information on actions taken on our sites (such as page views and site navigation patterns)
A general geographic location (such as country and city) from which a visitor accesses our websites
Search terms that visitors use to reach our sites
We may use the information we obtain about you to:
Register you for membership at our websites, and manage and maintain your account on the sites
Provide products or services you request
Process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone)
Maintain a record of the purchases you make on our sites
Respond to your questions and comments and provide customer support
Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you
Enable you to communicate with us through our blogs, social networks and other interactive media
Publish your testimonials about SLEEP. WRAPPED including on our websites and blogs, and on social networks (if we choose to publish your testimonial, we will include only your first name, last initial, city and state)
Manage your participation in our events, sweepstakes and other promotions
Tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets
Operate, evaluate and improve our business and the products and services we offer
Analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read)
Analyze trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites
Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
Enforce our Terms and Conditions
Comply with applicable legal requirements and industry standards and our policies.
We may combine the information we collect with publicly available information and information we receive from our affiliates or partner companies, and other third parties. We may use that combined information to enhance and personalize your shopping experience with us, to communicate with you about products, services and events that may be of interest to you, for other promotional purposes, and for other purposes described in this section.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
If you have any questions about our privacy statement, the practices of this site, or your dealings with our Web site, you can contact us Online following this link here for online questions.
November 3, 2016
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